Q&A Featuring Forrester Principal Analyst Sam Higgins: Accelerating Banking Innovation Through Enhanced Data Integration

Featuring Research From Forrester Create A Roadmap For A Real-Time, Agile, Self-Service Data Platform​

In early June, we facilitated an expert panel discussion with guest speaker Forrester Principal Analyst Sam Higgins exploring the crucial role of data integration in building a successful digital banking experience. As a follow-up to the webinar, “3 Best Practices to Accelerate Banking Innovation Through Enhanced Data Integration” , we asked Sam to share more insights into the key questions addressed during the event.

The digitization of the customer experience has transformed banking business models, and online and mobile channels now dominate the way people access financial services. The resulting battle for customers between traditional models and digital-native disruptor models has become intense. At the same time, global regulators are increasing pressure by introducing open banking, bringing transparency in the provision of financial products and services.